Get our Performance program working for you to improve customer experiences for better retail leads.
See how it works—get a walk-through of our Performance program.
Four customer abandonment challenges that you may recognize:
Brand alignment is different from one dealer to the next. Each wants to do their own thing, resulting in lost customer trust.
Merchandising inadequacies: Our product fails to showcase compelling enough for customer engagement.
Mobile experiences across our dealer network fall short of evolved shopper expectations, which limits customer interaction.
Timeliness and quality responsiveness evade our dealers, equaling diminished customer interest.
The Performance program is for Manufacturers. It guides your Dealer network to consistently ensure high-value consumer content, brand alignment and a completely satisfying customer experience.
Better quality retail leads come by easing customers through the quickest, clearest shopping process—one that lives up to their already established manufacturer brand experience.
Modules drive the performance program. Don’t see what you need to improve performance for your network, let’s customize one together.
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Here’s a glimpse of three module excerpts—occurring manufacturer challenges—merchandising, number of calls-to-action (CTAs) on the Vendor detail page (VDP), and price transparency.
Detailed Modules equal an ever-current and relevant program that optimizes the tier 3 retail marketing ecosystem.
Module best practices and standards constantly evolve to stay on top of Manufacturer changes and customer buying trends.
Each Module aligns with measurable criteria for multi-level diagnostic progress reporting—Dealer network knowledge and awareness you can use to take action.
Each program consists of components managed and supported by our dedicated team—your Centre of Excellence (COE) office.
Components are the engine powering decision-making. They allow manufacturers, executives, field team members, vendors and dealers to see, assess and act on supplied information via personalized dashboards (Measurement & Analysis), qualitative network health reports (Diagnostic & Reporting), preferred vendor selections (Vendor Marketplace) and more.
Brands you know have engaged our programs, starting with Performance since 2014. Optimize your dealer network for better retail leads.
Each program touches a unique point in servicing the customer buying journey—explore the other four here.